ABOUT
Sporthäst provides high-quality durable products designed specifically to increase horses’ performance and wellbeing.
Recent studies conducted by veterinarians and researchers has revealed that horses in active motion can experience high temperatures of up to 45°C in their legs. This temperature can have a critical impact on the cells in horses' tendons and result in severe injuries. Traditional bandages, pads and boots often made of warm, non-breathable materials, are pointed out as possible reasons for this issue.
At Sporthäst, we aim to reduce the risk of overheating. To achieve this, we have partnered with some of the industry's leading manufacturers of heat-regulating material. Our horse-friendly products use the same technology that is designed to regulate extreme temperature changes in outer space. Our pads and bandages effectively absorb and release heat, providing optimal thermal comfort for horses. The material that was originally developed for astronauts' suits are now used in Sporthäst products.
As a performance-oriented company, our mission is to enhance horses' wellbeing and extend their active lifestyle. By providing high-quality, innovative products that address the issue caused by traditional bandages and leg wraps, we aspire to become the preferred brand among horse owners.
Shipping
Sweden: 3 working days from the confirmation email date.
Europe: 7 working days from the confirmation email date.
Terms of purchase
1. Delivery terms: We offer delivery through Sendify, and the estimated delivery time is 3 working days from the confirmation email date for Sweden and 7 working days from the confirmation email date for Europe. We do not reimburse any costs or offer discounts if the delivery falls outside the estimated delivery interval.
2. Right of withdrawal: Customers have a 14-day right of withdrawal from the day the goods are delivered, and they must notify us at hello@sporthast.com within this period if they wish to cancel their purchase. Customers are responsible for all return shipping costs, and the product must be returned in unopened packaging.
3. Approval of terms of use: By clicking "Complete purchase" in our digital cash register, customers accept our terms of use for ordering products and confirm their order. We send a confirmation email to the provided email address after purchase confirmation.
4. Payment: We use Klarna as a third-party supplier for payments, and customers may pay by card payment, installment payment or invoice. Customers certify and approve Klarna's own terms for payment when using their services.
Privacy Policy
1. Personal information collection: We collect personal information from you when you order our products through our website at www.sporthast.com, including your name, address, telephone number, and email address. We also collect personal information through our customer support and social media interactions.
2. Use of personal information: We collect personal information to compete your orders, handle customer support inquiries, conduct market research, and send advertising and news emails to you.
3. Data storage: We store personal information in our web shop and mail server, and we retain this data for a maximum of 2 years.
4. Legal basis: We comply with the Data Protection Ordinance and collect and process personal data based on the legal grounds necessary for fulfilling agreements with our customers, including those made through our website, and with consent from customers for market research and email marketing purposes.
5. Customer rights: Customers may contact us at any time to request access to their personal information, ask us to correct or delete their personal information, and request to opt-out of market research and email marketing communications.
6. Asserting customer rights: To assert customer rights, please contact our support team at hello@sporthast.com.
7. Cookies: We use cookies on our website, and when customers accept cookies, we collect data about their behavior on the site for marketing purposes.
Contact
Support: hello@sporthast.com
Press: annika@sporthast.com